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ERP Operations Consultant – Remote ($120,000 Base + Bonus)

Website Hire With Jarvis - Alex Walker

ERP Operations Consultant – Remote
Our client specializes in IT services tailored to meet the unique demands of the Manufacturing industry. As a dedicated ERP solutions provider, they bring a wealth of expertise to streamline and enhance the manufacturing processes. Their comprehensive approach integrates cutting-edge technologies to optimize efficiency, improve production visibility, and facilitate seamless collaboration across all facets of many businesses.

  • Serve as a trusted advisor to clients, applying Epicor’s methodology for problem identification, documentation, testing, and training.
  • Engage with customers to discern needs, contribute to solution design, and align with overall business strategy.
  • Interpret requirements data, identifying gaps between current and desired functionality.
  • Manage project issues, coordinate activities, and resolve challenges with clients and internal team members.
  • Assist in generating quote specifications and proposals.
  • Adhere to project timelines, meeting Service Level Agreement goals.
  • Provide help desk support for clients, addressing application questions.
  • Deliver on-site training and consulting for clients when necessary.

Technical Skills:

  • Intermediate proficiency in MS Office and SharePoint.
  • Intermediate experience with ERP Solutions like Infor Visual, Syteline, Epicor, Great Plains, etc.
  • Minimum 5 years of experience in a manufacturing environment with exposure to ERP software.
  • Understanding of Manufacturing Operations.
  • Proven success in ERP software project implementation and deployment across multi-business verticals.

Soft Skills & Abilities:

  • Strong written and verbal communication skills.
  • Professional demeanor in client and internal communications.
  • Efficient multitasker.
  • Intellectually resourceful with sound judgment and effective decision-making abilities.
  • Independent worker, capable of effectiveness without direct supervision.
  • Strong organizational skills.
  • Takes ownership of issues through resolution, knowing when to escalate problems and whom to escalate to.
  • Demonstrates empathy with users and maintains professionalism.
  • Collaborates effectively with clients at all levels.
  • Results-oriented, energetic, and enthusiastic.
  • Strong troubleshooting and analytical skills.

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