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Director of Customer Data and Media Services, remote in the US

Website Hire With Jarvis - Lucero Linares

Job Title: Director of Customer Data and Media Services
Location: Remote (US)
Department: Client Services
Employment Type: Full-Time
Position Overview:
The Director of Customer Data and Media Services is responsible for maximizing revenue generation through the strategic use of customer data assets. This role will drive revenue growth by developing strategies to monetize customer lists, managing package insert programs, and expanding List Management services. The ideal candidate is analytical, understands the media landscape, and is skilled in client relations and sales strategy. Key responsibilities include optimizing client data assets for revenue, managing client relationships, and overseeing contract negotiations with vendors.

Core Responsibilities:

  • Data Monetization & Revenue Growth: Lead initiatives to maximize monetization of customer data through list sales and other media services, including Package Inserts and Credit Statement Stuffers.
  • Client and Sales Strategy: Develop and execute strategies to grow client base and revenue for List Management services; collaborate with senior leadership to align objectives.
  • Client Relationship Management: Build and maintain strong client relationships to secure new business opportunities and ensure high satisfaction.
  • Financial Oversight: Manage budgets and report on financial performance, ensuring accuracy in all media services transactions.
  • Vendor and Contract Management: Negotiate contracts with vendors to maximize profitability and oversee vendor performance to meet service goals.

Qualifications:

  • Experience: 5+ years in media services, sales, or client relationship management, with strong knowledge of business marketing.
  • Education: Bachelor’s degree in Business Administration, Media Studies, or related field preferred.
  • Skills: High proficiency in negotiation, financial acumen, and relationship management. Strong communication skills, both verbal and written.

This position requires collaboration with senior leadership and the ability to drive data-driven strategies to enhance the value of media services within the organization.

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