Website Hire With Jarvis - Michael Tavani
Position Summary: The Director of eCommerce will be responsible for developing and executing a comprehensive eCommerce strategy to drive online sales and enhance the customer experience. This role requires extensive experience with Amazon and Shopify, strong analytical skills, and the ability to lead a team to achieve ambitious growth targets.
Key Responsibilities:
- eCommerce Strategy Development:
- Develop and implement a robust eCommerce strategy across Amazon and Shopify platforms to drive sales and profitability.
- Identify growth opportunities and emerging trends to stay ahead of the competition.
- Amazon Platform Management:
- Oversee all aspects of the Amazon sales channel, including product listings, advertising, pricing strategies, and inventory management.
- Optimize product visibility and rankings through effective SEO and PPC campaigns.
- Monitor and analyze sales performance, customer reviews, and feedback to make data-driven decisions.
- Shopify Platform Management:
- Manage the Shopify storefront, ensuring a seamless and user-friendly shopping experience.
- Collaborate with the design and development teams to implement website enhancements and new features.
- Utilize Shopify apps and integrations to enhance functionality and streamline operations.
- Team Leadership and Development:
- Lead and mentor a team of eCommerce professionals, including product managers, digital marketers, and customer service representatives.
- Foster a collaborative and high-performance culture that encourages innovation and continuous improvement.
- Data Analysis and Reporting:
- Analyze eCommerce performance metrics, sales data, and customer behavior to identify opportunities for optimization.
- Prepare regular reports and presentations for senior management, providing insights and recommendations.
- Cross-Functional Collaboration:
- Work closely with marketing, product development, and supply chain teams to ensure alignment and support for eCommerce initiatives.
- Coordinate with external partners and vendors to enhance eCommerce capabilities.
- Budget Management:
- Develop and manage the eCommerce budget, ensuring efficient allocation of resources to maximize ROI.
- Monitor expenses and profitability to ensure financial targets are met.
Qualifications:
- Bachelor’s degree in Business, Marketing, or a related field. Advanced degree preferred.
- 7+ years of experience in eCommerce management, with a focus on Amazon and Shopify platforms.
- Proven track record of driving significant sales growth and achieving revenue targets.
- Strong knowledge of Amazon Seller Central, Vendor Central, and Shopify admin tools.
- Experience with SEO, PPC, and digital marketing strategies specific to eCommerce.
- Excellent analytical skills and proficiency in data analysis tools (e.g., Google Analytics, Excel).
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