ERP Implementation Specialist – eCommerce – $90k – $125k

Job Title: Implementation Specialist

Location: Remote (USA or Canada) | Ideal: Miami or Toronto (Hybrid: 3 days/week in office)

Salary Range: $90k – $125k USD

Overview:
We are a rapidly growing SaaS company specializing in ERP solutions tailored for eCommerce brands with complex operations, typically ranging from $25M to $150M in revenue. Our innovative approach offers a
faster, more streamlined alternative to traditional ERP systems, and we are on a mission to transform the way eCommerce companies manage their operations.

Position Overview:
We are looking for a driven Implementation Specialist to lead ERP implementations in a dynamic startup environment. This role involves full project ownership from discovery to go-live, ensuring an exceptional customer experience and successful deployment.

Key Responsibilities:

• Lead end-to-end ERP implementations, managing multiple projects in a POD-based environment.
• Collaborate with clients to understand their business needs and customize ERP solutions accordingly.
• Oversee the entire project lifecycle, from initial discovery through to go-live, ensuring timely and successful delivery.
• Travel up to 30%-40% for key project phases, including discovery meetings and go-live support.
• Work closely with cross-functional teams to ensure seamless integration and deployment of ERP systems.
• Adapt to changing environments and manage client expectations with a strong customer-first approach.

Qualifications:

• 2 to 10 years of experience in ERP implementations, preferably with NetSuite experience.
• Background in accounting (CPA preferred) to ensure a comprehensive understanding of financial processes.
• Proven ability to manage complex projects and deliver outstanding customer service.
• Strong problem-solving skills with a solutions-oriented mindset.
• Energetic, self-motivated, and capable of thriving in a fast-paced startup environment.
• Excellent communication skills and the ability to adapt to dynamic client environments.
• Willingness to travel 30%-40% for short periods (a few days at a time).

Location & Work Environment:

• Remote: Open to candidates across the USA and Canada.
• Hybrid Option: Ideal candidates based in Miami or Toronto can work in-office three days per week for team collaboration.
• Travel to customer sites is required for key phases of the project, including discovery and go-live.

What We Offer:

• Opportunity to be part of a fast-growing company that is revolutionizing ERP solutions for eCommerce.
• A dynamic, high-energy startup environment with a collaborative and innovative team culture.
• Competitive salary range of $90k – $125k USD.
• Flexibility to work remotely, with a hybrid option for candidates based in Miami or Toronto.

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