Website Hire With Jarvis - Amy Cobb
Position Summary:
As an ERP Functional Analyst-Developer, you will play a pivotal role in our organization by serving as the go-to expert for the Microsoft Dynamics 365 ERP system. Your leadership will guide our transition from AX2009 to Dynamics 365, contributing to improved reporting, the integration of business-centric features, enhanced operational efficiency, and data-driven decision-making capabilities.
Job Duties and Responsibilities:
- Develop, rigorously test, and implement changes within the ERP system in close collaboration with business users, following a well-defined change management process.
- Create comprehensive systems and applications documentation.
- Implement robust security measures and tools to safeguard system integrity.
- Continuously monitor system performance and conduct regular maintenance.
- Identify system issues and coordinate hardware and software solutions effectively.
- Act as the point of contact for troubleshooting and resolving issues and outages.
- Collaborate with application vendors, managed support partners, and business associates to manage upgrades and releases, conducting thorough testing.
- Potentially administer third-party applications as needed.
- Provide regular oral and written status reports.
- Work closely with the IT Director and business process owners on various tasks and projects.
- Serve as an in-house information systems expert and the primary technical liaison for the ERP system.
- Stay abreast of current IT security trends and news, actively participating in the Cyber Security Risk Committee.
- Maintain a strong on-site presence, ideally working 100% of the time in the office to facilitate direct team interaction.
Knowledge, Skills, & Abilities:
- Possess strong customer service and communication skills.
- Exhibit effective autonomy and teamwork capabilities.
- Easily adapt to changes in processes, procedures, and priorities.
- Be a self-motivated problem solver.
- Take accountability for delivering projects on time with a focus on quality and completeness.
- Evaluate and identify information needs not currently addressed by existing software or systems for end-users.
- Analyze current business processes and assist users in optimizing system utilization.
- Collaborate with business managers and users to identify requirements, ensure compliance, and enhance existing and future systems.
- Develop strategies to improve information delivery timeliness and overall efficiency.
- Conduct post-implementation review analysis.
Education, Experience, & Training:
- Preferred: Bachelor’s degree (BS/BA); consideration given to other academic credentials, industry certifications, and relevant experience.
- Fluent in Microsoft ERP solutions with 3-5 years of technical experience in Microsoft Dynamics 365, including an intimate understanding of Production, Manufacturing, Sales, and Accounting modules.
- Proficient in installing and upgrading the AX application suite, with experience as part of a team leading conversion efforts.
- Proficiency in the MorphX programming language.
- Experience with BI tools, analytics, and relational database querying (SQL).
- Strong background in API integration and development (ERP, BlueStar PDM, CRM).
- Ideally, familiarity with Microsoft AX 2009 and 2012 (all releases).
- Ability to work with ITAR data without requiring a license.