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Senior Manager – SAP BASIS Administrator (Remote)
The Senior Manager of SAP BASIS (Business Application Software Integrated Solution) Administration collaborates with internal and external technical, functional, and security experts to oversee the life-cycle management, security, and performance of SAP S/4 HANA systems within a cloud-based environment. This role entails managing routine maintenance, operational tasks, upgrades, and pivotal involvement in migrations and major projects.
- Oversee all aspects of SAP S/4 systems, including installation, upgrades, and patch application (OSS notes, support packages, add-ons).
- Support the technical evolution of the SAP system landscape (development, test, staging, and production).
- Coordinate and execute system refreshes as needed and monitor capacity planning, performance, and workflow.
- Ensure hosting partners and developers meet execution, quality, and cost targets.
- Collaborate with business teams on project execution, from creation to go-live support.
- Apply SAP best practices in system installation, performance monitoring, problem resolution, and stay updated on new features.
- Administer Three-Tier security policies, execute approved security requests, and maintain compliance.
- Provide audit documentation for SAP landscape and JSOX compliance to internal and external auditors.
- Manage Key Performance Indicators (KPIs) to assess third-party hosting teams’ adherence to Service Level Agreements (SLAs) and conduct regular account reviews.
- Bachelor’s degree in computer science, business, or related field (MIS, IT); SAP Certification is a plus.
- 8 years of experience as an SAP Basis Administrator.
- Proficiency in SAP S/4 HANA, Solution Manager (ChaRM/QGM/Retrofit), CTS+, Technical Monitoring, Process Management, Business Process Monitoring, SEA, and BPCA. (S/4 Fashion experience is highly desirable).
- Experience with VMWare, including ESXi and Horizon environments.
- Competence in building SAP systems on cloud infrastructure, including IP address configuration, DNS setup, server hostname definition, and instance parameter setup.
- Proficiency in creating technical design specifications and diagrams using Microsoft Visio.
- Experience in system optimization using SAP Early Watch Reports and SAP Services.
- Strong understanding of SAP three-tier architecture design for scalability, availability, and performance.
- Knowledge of underlying infrastructure components, including high availability, disaster recovery, and network load balancing technologies.
- Expertise in data extraction and transfer.
- Willingness to travel as required.
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