4
High Quality Candidates Delivered within 48 Hours
12
Business Days to Fill the Role
Testimony by
Spencer Smitherman
Director of Client Onboarding & Technical Support
About Returnly
Originally known as Returnly, Loop Returns is a leading returns management platform designed to enhance the post-purchase experience for eCommerce brands. It transforms returns into opportunities for exchanges, helping companies keep more revenue and build customer loyalty. After being acquired by Affirm in 2021, the platform was rebranded to Loop Returns. This strategic transition has allowed Loop to broaden its services, focusing on top-tier solutions for return management, including fraud prevention and customer behavior insights.
Why Jarvis?
We were brand new to the eCommerce world, trying to find an individual who could launch our product online, and we hit a brick wall. We could not find the right candidate, and did not know where to turn… We were trying to find a purple unicorn; an individual who had two different skillsets, who was based near our headquarters.
”I enjoy working with Jarvis, as they always deliver excellent results.
Spencer SmithermanDirector of Client Onboarding & Technical Support
The Process
We were having huge difficulties in finding a solutions architect, as this is an incredibly niche job with a limited candidate pool.
Jarvis were fantastic and were everything we were looking for in a Talent Partner. They found us four great candidates to interview. We ended up placing one of these guys, who is still there now and performing excellently. The process was seamless, and Jarvis were reliable and delivered everything promised.
”Jarvis have access to top-notch candidates.
Spencer SmithermanDirector of Client Onboarding & Technical Support
How Jarvis Stands Out
So many recruiters have simply just supplied us with hundreds of CVs, with no feedback. I do not feel this helps and completely takes away the purpose of a recruiter, which is to save time.
Jarvis on the other hand, worked relentlessly behind the scene to provide us with just a small selection of perfect candidates.
They were there every step of the way through our own interview process. I feel that partnering with Jarvis saved us a huge amount of time and therefore Jarvis is now our exclusive talent partner for eCommerce staff.
If you were to describe Jarvis in one word:
Reliable.
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